Digital Strategy. Operational Integrity. Scalable Intelligence.
Connection Hero is your trusted digital partner in hospitality
transformation – offering
independent oversight, IT standardisation,
and guest-centric data systems across entire hotel portfolios.
We work exclusively with hotel owners, operators, and developers who
expect more: more
transparency, more control, and more commercial
return from their IT environments.
OUR SERVICES
Digital Assurance
DORA-Aligned IT Oversight for Hospitality Portfolios
We bring structure, resilience, and reporting to your digital infrastructure – mapping every audit, system, and vendor into a framework built on the EU's DORA standards and adapted to hospitality.
Ideal for ownership reporting, insurance, and operational governance
Start from
€1,250 /MO
Project & Procurement Management
Build with clarity. Standardise with purpose.
From new builds and refurbishments to multi-property IT rollouts, we deliver vendor-neutral design, procurement, and lifecycle support – now available as a long-term retainer.
No overspec. No reseller bias. Just the right solution, delivered right.
Start from
€1,850 /MO
Intelligent Guest Connectivity & CRM Delivery
Seamless access. Compliant insight. Commercial impact.
We unify your WiFi, apps, and loyalty systems into one GDPR-compliant experience – recognising return guests, capturing behavioural insights, and empowering your marketing team to act on real data.
Respectful of privacy. Powerful for performance.
Start from
€750 /MO
HOW TO GET STARTED
Why Hotel Groups
Choose Connection Hero
Independent
Hardware agnostic, recommending only what fits your needs and budget
Strategic
Built for scaling across brands and borders
Accountable
Data-backed reporting for boards and investors
Holistic
One partner for audit, design, delivery, and performance
CONTACT US
Let's align your IT with your asset strategy
Schedule a confidential discovery call or request our capability deck.
