Cityscape with a modern building

How to Get Started

Working with Connection Hero is simple.

Whether you’re building a new hotel, upgrading your systems, or just trying to make
sense of your infrastructure — we’re here to help.

1. Choose
Your Service

We offer three core service areas:

  • Digital Assurance
    (DORA-style audits and risk compliance)
  • Project & Procurement Management (design, tender, oversight)
  • Guest Connectivity & GDPR-Compliant Insight (WiFi + marketing data)

Each is available as a monthly service – scalable to a single hotel
or full portfolio.

2. Select Your Package

Every service includes multiple tiers to suit your needs and budget:

  • Starter – Focused and foundational
  • Professional – Full visibility and operational control
  • Enterprise – Group-level tools and strategic integration

Need help choosing? We’ll guide you through the options on a short call.

3. Get a Clear Proposal – Fast

We’ll prepare a tailored scope, pricing breakdown, and timeline based on your property profile.
No hidden costs. No guesswork.
Just clarity.

4. Go Live with Confidence

Once approved, we begin onboarding – including any site audits, system checks, documentation, and integration needed. Our team works closely with your GM, IT staff, and group office.

Let's align your IT with your asset strategy

CONTACT US